It’s your job to candidly provide constructive feedback, Leaders.

Where leaders fail: the absence of constructive feedback.

Candid feedback on my new website, and the follow-ups done

It’s your job to candidly provide constructive feedback, Leaders.
 
3 weeks ago I proudly declared my commitment to nurturing future leaders, and as a gesture of that, I launched my service website that introduces me and my service in entrepreneurial leadership coaching and my expertise in helping scaleups and SMEs strengthen Organisational Effectiveness as the foundation for sustainable growth.
 
In the wake of the launch, I received all types of response:
 
“Congratulations!”, period.
 
“Nice!”, period.
 
“I am not loving the font type you chose. It’s ok to use quirky font types for the headers but not across the entire webpage”.
 
“Candice!!!! The texts are confusing!!”

"The logo too small, cannot see!"
 
“It was a lovely landing page. But I still don’t get what you offer as a service at the landing page.”
“I find info a tad overload.”
 
“Flip [this para] around with [that para], the message might flow better.”
 
Giving candid and constructive feedback has never been easy. Many chose not to ‘hurt’ me by offering pleasant remarks like ‘congratulations’ and ‘nice’. I am thankful for their kindness, but I am even more grateful for those who sincerely want the better for my website. They knew that after all, mine was a DIY website by a newbie with zero prior web design experience. They took the time to crawl through the text jungle to offer me valuable views.
 

𝑾𝒉𝒆𝒓𝒆 𝑳𝒆𝒂𝒅𝒆𝒓𝒔 𝑭𝒂𝒊𝒍: 𝑻𝒉𝒆 𝑨𝒃𝒔𝒆𝒏𝒄𝒆 𝒐𝒇 𝑪𝒐𝒏𝒔𝒕𝒓𝒖𝒄𝒕𝒊𝒗𝒆 𝑭𝒆𝒆𝒅𝒃𝒂𝒄𝒌

How often do we, as leaders, shy away from giving real, actionable feedback? Too often, I’ve seen and heard “feedback” that either tiptoes around the issue or delivers a verdict with no path to improvement.

Worse yet is the silence—the kind that says nothing and leaves potential for growth stifled.

Whether it's for fear of hurting feelings or simply avoiding the discomfort of confrontation, too many leaders give feedback that is either diluted or dismissive.  Vague platitudes like "great job" don’t help a team member grow, and feedback without actionable steps doesn’t build better processes.

𝑷𝒍𝒔 𝒃𝒆 𝒄𝒐𝒖𝒓𝒂𝒈𝒆𝒐𝒖𝒔, 𝑳𝒆𝒂𝒅𝒆𝒓𝒔. 𝑰𝒕’𝒔 𝒐𝒖𝒓 𝒋𝒐𝒃 𝒕𝒐 𝒑𝒓𝒐𝒗𝒊𝒅𝒆 𝒄𝒐𝒏𝒔𝒕𝒓𝒖𝒄𝒕𝒊𝒗𝒆 𝒇𝒆𝒆𝒅𝒃𝒂𝒄𝒌.


Thanks to the courageous ones, I have refined my website:
 
🎇 No more quirky font type across the site.
 
🎆 Friendlier presentation to the eyes.

🎆Enlarged logo.
 
🎇 Outrightly clearer on the landing page about what my profession is.
 
🎆 Trimmed info, enough to tell about me and my services. (I hope!)

🎇 Some of the narrative was reflowed for a clearer message.
 
So THANK YOU, you courageous Friends ❤️ : Elaine Fong Lin Wei Esther Chew John R Sartain

P/s On this note, I am also giving myself a pat on my back for the courage to take feedback and act on them! 😍

Have you received meaningful feedback from anyone? How did you respond to the feedback? Have you given constructive feedback to others too?